MBBrowser ("we", "us", or "our") is committed to providing a high-quality anti-detect browser service. This Refund Policy explains the conditions under which refunds may be issued for subscriptions and one-time purchases. By purchasing any plan or service from MBBrowser, you agree to this Refund Policy. Please read it carefully.

1. General Refund Rules

  • All sales are final unless otherwise stated in this policy.
  • Refunds are generally not provided for partially used subscriptions or after the trial period has ended.
  • We do not offer refunds for dissatisfaction with product performance if the service was delivered as described (e.g., fingerprint spoofing, multi-profile management, cloud sync, etc.).

2. Subscription Plans (Monthly / Quarterly / Annual)

7-Day Money-Back Guarantee (New Customers Only)

If you are a first-time subscriber and you are not satisfied with the service, you may request a full refund within 7 calendar days from the date of your initial purchase.

Conditions:

  • The request must be made within 7 days of the first payment.
  • You must not have abused the service (e.g., creating excessive fake accounts, violating platform terms, or using for illegal activities).
  • Refunds are processed to the original payment method within 5–10 business days.

After the 7-day window, no refunds will be issued for recurring subscriptions. You may cancel future renewals at any time, but no prorated refund will be provided for the remaining period.

3. One-Time Purchases / Lifetime Deals

Lifetime or one-time purchases are generally non-refundable except in the following cases:

  • Within 7 days of purchase (same conditions as above).
  • The product is materially different from what was advertised (proof required).

4. How to Request a Refund

To request a refund, please contact our support team at:

Include the following information:

  • Your registered email address
  • Order ID or transaction ID
  • Reason for refund request
  • Proof of purchase (if needed)

5. Exceptions – No Refund Cases

  • Violation of our Terms of Service or Acceptable Use Policy
  • Account banned due to abuse or fraud
  • Chargebacks initiated without contacting support first
  • Refunds requested after the 7-day window

6. Contact Us

If you have any questions about this Refund Policy, please contact us at support@mbbrowser.com.

Thank you for choosing MBBrowser.